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Market developments in the industrial production sector require an increasing degree of cost flexibility to follow fluctuations in demand and thus turnover. The main problem faced by the customer during a market downturn is the rigidity of the business contract for Technical Cleaning (based on individually quoted work cycles), which does not establish a direct relationship between the cause (market downturn) and the desired effect (cost reduction). Dynamic Service overcomes this problem by offering the customer a flexible business model.
The architecture of this model comprises four pillars: Governance, Engineering, Technological Innovation and Quality. The main, shared need between partner and customer is the same: the creation of a shared service standard. The requirements together are the maintenance of plant efficiency targets, product quality, cost flexibility, an agreed saving plan and adherence to budget targets, on the client side; for the partner, on the other hand, we speak of a contract time line that allows for amortisation of investments in human resources and equipment, the benefit of improvement activities implemented by engineering, and expansion of the scope of activities in order to achieve functional synergies.
Dynamic Service is a service delivery model that ensures flexibility, speed, efficiency, effectiveness and adherence to the budget with the same quality of service.
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